Privacy Policy

Last Updated: December 2024

Introduction

crimincujp B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website crimincujp.top or use our online fitness coaching services. This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Data Controller

crimincujp B.V. is the data controller for the personal data we process. Our contact details are:

  • Company: crimincujp B.V.
  • Registration Number: A63202565
  • VAT Number: NL52065474B04
  • Address: Stationsweg 46, 2531 PA The Hague, Netherlands
  • Email: privacy@crimincujp.top
  • Phone: +31 709363366

Data Collection

The data we collect includes personal information such as your name, email address, phone number, fitness goals, health information, payment details, and usage data when you interact with our services. We collect this information directly from you when you register for our services, fill out forms, communicate with us, or use our platform. We may also collect technical information automatically through cookies and similar technologies, including your IP address, browser type, device information, and website usage patterns.

How We Use Your Information

We explain how we use your information for various purposes essential to providing our fitness coaching services. The use of your data includes delivering personalised fitness coaching services, creating customised workout and nutrition plans, communicating with you about your programme and progress, processing payments and managing your account, improving our services and platform functionality, sending you relevant updates and promotional materials (with your consent), and complying with legal obligations and protecting our legitimate business interests.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Contract Performance: To provide our fitness coaching services and fulfil our contractual obligations
  • Legitimate Interest: To improve our services, prevent fraud, and maintain platform security
  • Consent: For marketing communications and non-essential cookies (which you can withdraw at any time)
  • Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information with:

  • Our certified fitness coaches and nutritionists who provide your services
  • Service providers who assist in delivering our services (payment processors, email services, hosting providers)
  • Legal authorities when required by law or to protect our rights and safety
  • Business partners only with your explicit consent

All third parties are contractually bound to protect your data and use it only for the specified purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Specifically, we retain account information for the duration of your active subscription plus 7 years for accounting and legal purposes, fitness and health data for the duration of your coaching relationship plus 3 years for continuity of care, communication records for 2 years after your last interaction, and marketing data until you unsubscribe or withdraw consent. You may request deletion of your data at any time, subject to our legal obligations.

International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us at privacy@crimincujp.top. We will respond within 30 days.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls and authentication, secure hosting infrastructure, and regular staff training on data protection.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie usage, please refer to our Cookie Policy. You can manage your cookie preferences through your browser settings or our cookie consent banner.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes, we may also send you a direct notification.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not complied with applicable data protection laws.

Supervisory Authority

If you have concerns about our data processing practices, you can contact the Dutch Data Protection Authority:

  • Autoriteit Persoonsgegevens
  • Website: autoriteitpersoonsgegevens.nl
  • Phone: +31 70 888 8500